How to lead your employees through a crisis: CEOs say start by doing these 4 things

When the coronavirus pandemic erupted in March, it knocked the wind out of all of us. In the months that have followed, while the world collectively tried to find its footing, business leaders have faced the challenge of at least seeming to know how to navigate the unprecedented waters of the global crisis.

Here are four key takeaways:

1. Think flexibly

2. Communicate empathetically

3. Be ready to roll up your sleeves

4. Lead with purpose

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