Speed of Necessity

What’s changed? In your market, in your industry, in your company, in your team, with yourself? COVID accelerated many things that were already in play. This acceleration was not brought about because COVID released us to do new things, but because COVID constrained us. We change because it is necessary, the mother of invention. Human …

One at a time, over and over. That is client service for each client we have. 

It’s 2018, a special night out. The restaurant shouldn’t have been as disappointing as it was. The room was beautiful, the staff was trying hard, the menu was ambitious–and yet it fell flat. I realized that the problem is one that many of us face: All shift long, there’s a lot to do. Source: One …